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These terms set out what hm77 expects from you and what you can expect from us when you access the site, fund your account through Upay or Bank Transfer, and use the games and services available here. Access to hm77 depends on your local law and the eligible regions we serve — please read these terms carefully before you continue.
By opening an account or continuing to use this site, you confirm that you have read and understood these terms and agree to be bound by them. These terms apply to every interaction you have with hm77 — browsing the lobby, depositing funds through Upay or Bank Transfer, placing activity on games and sports markets, and contacting our support team. They do not override your rights under the law of your country. Access to the site and its services is only available where permitted by the applicable law in your region. If you are in a location where online account services of this nature are restricted or prohibited, these terms cannot extend access to you, and you remain responsible for checking your local legal position before proceeding. We may update these terms from time to time. When we do, the revised version will be published on this page with a clear notice in your account area. Continued use of the site after a published update constitutes your acceptance of the revised terms. If you do not agree to a change, you should stop using the site and contact support to discuss your account options. Material changes will be flagged in the site notification area.
Not every aspect of your experience on this site falls under the same ruleset. Understanding what these terms govern — and where their boundary sits — helps you know which policy to check when a question comes up.
These terms govern how your account is created, verified and maintained. They cover login credentials, account suspension, closure requests and the accuracy of the information you provide when registering.
Deposit and withdrawal activity conducted through Upay or Bank Transfer falls within these terms. Transaction limits, processing procedures and any reversal conditions are described here and in the cashier section of your account.
The games, odds, promotional notices and editorial content published on hm77 are covered by these terms as far as your rights to use them are concerned. Intellectual property in those materials remains with their respective rights holders.
Payment processors, game studios and any external links sit outside the direct scope of these terms. Those providers operate under their own agreements. We are not responsible for terms set by third parties, even where their services are accessible from our platform.
These terms are not one-sided. You hold specific rights in relation to the information we hold, the transaction records we process and the way we handle correspondence. Reviewing your account history is straightforward — log in, navigate to the transaction section, and every Upay and Bank Transfer record is listed there with timestamps and reference numbers. If any personal detail on your account is out of date or incorrect, you can update most fields directly in the profile section; for changes to identity documents, contact support and follow the verification steps shown in the account area. You also have the right to ask how your account data is used and to request that certain data be corrected or removed, subject to our retention obligations and applicable law. None of these rights require a formal legal process to exercise — they start with a message to our support team.
Your full deposit and withdrawal history, including all Upay and Bank Transfer entries, is visible in the account transaction log. Filter by date or method to find specific entries.
Update your contact details and preferences from the profile section. Identity document changes require a support request and the verification steps shown inside your account.
If any clause in these terms is unclear, send us a message through the support routes listed on the site. We will respond with the relevant explanation for your specific situation.
For account closures, data requests or formal queries about how your information is handled, contact the support team directly. All requests are handled according to these terms and the applicable law of your region.
If you have a question about these terms, your account status or a specific transaction, the routes below connect you to the right place. We do not publish channel availability or response time claims we cannot verify — check the contact page for the current published routes.
Open the chat widget on any page of the site to send your query directly. Cite your account reference number so the team can locate your record without delay.
For formal terms queries, account data requests or written correspondence, use the email address published on the site's contact page. Include your registered account details in the message.
The help section covers the most common terms questions, including how to read your transaction record, update your account and understand access eligibility for supported Bangladesh regions.
We hold account data only for as long as necessary to operate the service and meet any legal obligations that apply to us in the regions we serve. What we retain, how long we keep it and who can access it are all governed by the policies published on this site.
Information you provide — registration details, transaction history, wallet references for Upay and Bank Transfer — is held securely and used only for account operation and compliance purposes. We do not sell account data to third parties.
The site uses cookies to maintain your session, remember language and region settings, and support the account login flow. You can review or adjust cookie preferences from the settings link in the site footer.
You are responsible for keeping your login credentials private. If you suspect unauthorised access to your account, change your password immediately and contact support using the routes listed on the contact page.
Account records are kept for the period required by the applicable law in your region. To request a summary of what we hold or to ask about deletion, send a written request to the email address on the contact page.
The questions below address what we hear most from account holders reviewing these terms. If your question is not covered here, contact support using any of the routes listed on the contact page.
Access to hm77 and the applicability of these terms depends on the law in your specific location and whether you are in an eligible region. It is your responsibility to confirm that using this site is permitted under the laws that apply to you before creating or using an account.
When we revise these terms, the updated version is published on this page and a notice appears in your account area. Continuing to use the site after that notice constitutes acceptance of the revised terms. If you disagree with a change, stop using the site and contact support.
Log in to your account and open the transaction history section. Every deposit and withdrawal processed through Upay or Bank Transfer is listed there with the date, amount, reference number and status. You can filter by method or date range.
Most contact details and preferences can be updated directly in your account profile section. Changes to identity documents require a request through the support team. Follow the verification steps shown inside your account when updating sensitive information.
You can request data deletion by sending a written request to the email address published on the contact page. We will process the request subject to any retention obligations we hold under the law applicable to your region, and we will confirm the outcome in writing.
Send your question through live chat or email — both routes are listed on the site's contact page. Include your account reference number and the specific clause you are asking about so the team can give you a clear, relevant answer without unnecessary back-and-forth.